Window

How do I choose the right size chandelier?

Share the room’s length, width and ceiling height, plus a photo if you have one. The studio will recommend diameter and drop so the fixture sits in proportion to the table or the volume of the room.

Can drops be shortened or extended?

Yes. Rod and chain drops can be cut down or extended to suit the ceiling. Tell us the finished height you need and we will set the drop before the fixture leaves the atelier.

Is installation included?

No. Each fixture ships with a spec sheet and hanging instructions for a qualified electrician. Installation is arranged locally.

What if a fixture arrives damaged?

Photograph it before installation and we replace the part or the piece, whichever you prefer, at our cost. Every fixture also carries a two-year warranty against manufacturing defects.

Diameter, drop and lamp type are confirmed on the order. Custom drops are set in the atelier before the fixture is packed.

Material: Wood and metal
Bulb: E27 LED included
Cord length: 100 cm, adjustable
Certifications: CE, CCC, CQC, EMC

In-stock pieces ship insured within 48 hours. Custom drops are confirmed against the atelier schedule. Freight is fully tracked; a condition report is photographed before the crate leaves.

Returns are accepted within 30 days of delivery, unused and in original packing. Collection is arranged by the studio. Every fixture carries a two-year warranty against manufacturing defects.

Installation is by a qualified electrician and is not included in the price. Wiring diagrams, mounting plate and all hardware ship with the fixture; the ceiling rose covers a standard junction box.

We work with vetted installers in most cities and will arrange a quote alongside your order. For projects, lead times are confirmed against your programme.

Request an installer quote