Last updated: August 28, 2026
This Privacy Policy explains how Raqi Maison (“Raqi Maison,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit raqimaison.com, contact us, create an account, or make a purchase.
Depending on how you interact with Raqi Maison, we may collect:
We collect information directly from you, automatically through cookies and similar technologies, and from service providers and business partners such as Shopify, payment processors, advertising platforms, analytics providers, customer-support providers, fraud-prevention services, and delivery partners.
We may use personal information to:
Where applicable, including under the UK GDPR and Data Protection Act 2018, we process personal information on one or more of the following legal bases: performance of a contract, compliance with legal obligations, our legitimate interests, your consent, and protection of vital interests where applicable.
We may share personal information with service providers that help us operate our business, including Shopify, payment processors, logistics and delivery companies, warehouses and suppliers, customer-support and communications providers, analytics and advertising providers, fraud-prevention services, professional advisers, and technology vendors.
We may also disclose information to comply with applicable law, respond to valid legal requests, protect customers or our business, investigate fraud or security incidents, or in connection with a merger, financing, sale, restructuring, or transfer of all or part of the business. We do not sell personal information for money.
Our store is hosted by Shopify. Shopify processes personal information to provide its commerce platform and related services. Learn more in Shopify’s Privacy Policy.
We may use analytics and advertising services to understand site activity, measure campaigns, and show relevant advertising. These providers may use cookies or similar technologies, subject to applicable consent requirements and their own privacy policies.
Cookies and similar technologies help the site function, remember preferences, maintain carts and checkout sessions, prevent fraud, analyse performance, and support marketing where permitted. You can manage cookies through your browser and, where available, the consent controls displayed on the site. Blocking some cookies may affect site functionality.
For more information, see Shopify’s Cookie Policy and All About Cookies.
You can unsubscribe from marketing emails using the unsubscribe link in the message. You can opt out of marketing SMS messages by following the instructions in the message or contacting us. Transactional messages relating to orders, accounts, returns, or support may still be sent.
We and our service providers may use automated tools to identify fraud, abuse, payment risk, and security threats. We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects, except where permitted by applicable law and accompanied by appropriate safeguards.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support and warranties, maintaining business and tax records, preventing fraud, resolving disputes, and meeting legal obligations. Retention periods vary depending on the type of information and applicable requirements.
Some of our service providers may process personal information outside the United Kingdom. Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is handled in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.
Depending on your circumstances, you may have rights under UK data protection law, including rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about how your personal information is used.
To exercise a privacy right, email support@raqimaison.com or use our Contact Us page. We may need to verify your identity before completing a request.
You may also have the right to complain to the UK Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child has provided personal information can contact us to request deletion.
We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no transmission or storage system can be guaranteed completely secure.
The site may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Raqi Maison is not responsible for those practices.
We may update this Privacy Policy to reflect changes to our practices, services, vendors, or legal requirements. The date at the top indicates the latest update.
Questions, complaints, and privacy requests can be sent to support@raqimaison.com or submitted through our Contact Us page.
Raqi MaisonEmail support@raqimaison.com. We may need to verify your identity before completing a request.